Unit 1 Task 5.2 "The Soul of Communication" reaction

 After reading this article about the importance of good communication within the professional environment and the consequences if it is not executed properly. From a report by the IDC in 2008, it stated that it costed organisations US$37 billion in the US and UK alone simply because of poor communication. Another report  from the Project Management Institute’s Pulse research stated that there is a likelihood of losing US$75 million for every US$! billion invested in projects. These statistics show much can be at stake from something as simple as communicating properly and also how much of these losses can be prevented if these companies put in the investment to give employees the proper communication and critical thinking training.

The article also states that misunderstandings can occur when two or more person come together to communicate due to differing views and opinions and a possible lack of understanding of each others perspectives which in turn is due to the lack of proper critical thinking skills that allow for such empathy.

Hence, this is why this make great leaders so great which is due to their ability to critically think and empathize. A great leader is able to create harmony as they are able to understand the situation of everyone and provide objective arguments and with the help of clear communication, they are able to reach out to a greater audience.

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